sN
sandile N

1 reviews | Active since Jan 2024

12 Apr 2024, 09:38

MR

I forgot my password last month tried to reset the password both on web and mobile, it gives an unexpected error occurred after I save my password.Minutes later the system sends out an email saying my password was successfully changed when I use that password to login it does not allow me to login.DSTV has got poor support mechanism and the response time to fix a problem are very poor.It's been a month I still can't login to mydstv account.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Apr 2024, 10:10
Official
Hi Sandile, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team