Mpho Shabalala worst call centre agent -- reporting to Rolan Naicker bad services.

<p>my account was on Compact view and i recieved an sms on the 17/11/2016 that if i upgrade my account to full premium and i have an explora i will be paying R599.99 for december and january for which i did and i even called on the 02/12/2016 spoke to Siphiwe Hlatshwayo to confirm that... and right now i have been calling DSTV to confim that and the rude call centre staff have been moving me form pillar to post without soultion... if i had any alternative i would change my viewinbg because DSTV dont care about their customers all they want is money.... i spoke to the lady by the name of Mpho who made me hold for 20minutes without any communication or feed back from the start one could hear that she was no interested in assisting me in just knowing if my payment is R599.99 for this month or not. Only a lady by the name of Penelope Nemburunge took her time to understand a fustrated client i am & what i wanted and listened to the client. if DSTV have staff members like Mpho i'm scared.</p>