NS
Nqobile S
1 reviews | Active since Apr 2014
07 Apr 2016, 13:45
Movie rental service not available
I have called several times complaining about being unable to rent a movie on boxoffice. Every time I'm told a different story. I am paying for a service and i would like to have it. I want to be also assured that i will not be billed for the movies i have been unable to watch
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Replies (1)
DStv (MultiChoice)'s replyOfficial
08 Apr 2016, 09:32Hello Nqohshezi,
We would like to thank you for taking our call today.
As per our telephonic discussion, your two contact numbers *** and ***) have been added to your BoxOffice account. Please make use of each number to rent from BoxOffice.
If you still encounter issues with an MTN pre-paid number when renting from BoxOffice. Please make use of this wap address to rent http://bo.dstv.com.
Your DStv account has been manually adjusted and reflects a credit balance. The method of payment is debit order and the payment date is on the 27th of every month.
Thank you for your time and patience whilst we resolve your query.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We would like to thank you for taking our call today.
As per our telephonic discussion, your two contact numbers *** and ***) have been added to your BoxOffice account. Please make use of each number to rent from BoxOffice.
If you still encounter issues with an MTN pre-paid number when renting from BoxOffice. Please make use of this wap address to rent http://bo.dstv.com.
Your DStv account has been manually adjusted and reflects a credit balance. The method of payment is debit order and the payment date is on the 27th of every month.
Thank you for your time and patience whilst we resolve your query.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply08 Apr 2016, 09:32
Official
Hello Nqohshezi,
We would like to thank you for taking our call today.
As per our telephonic discussion, your two contact numbers *** and ***) have been added to your BoxOffice account. Please make use of each number to rent from BoxOffice.
If you still encounter issues with an MTN pre-paid number when renting from BoxOffice. Please make use of this wap address to rent http://bo.dstv.com.
Your DStv account has been manually adjusted and reflects a credit balance. The method of payment is debit order and the payment date is on the 27th of every month.
Thank you for your time and patience whilst we resolve your query.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We would like to thank you for taking our call today.
As per our telephonic discussion, your two contact numbers *** and ***) have been added to your BoxOffice account. Please make use of each number to rent from BoxOffice.
If you still encounter issues with an MTN pre-paid number when renting from BoxOffice. Please make use of this wap address to rent http://bo.dstv.com.
Your DStv account has been manually adjusted and reflects a credit balance. The method of payment is debit order and the payment date is on the 27th of every month.
Thank you for your time and patience whilst we resolve your query.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah