CR
Christopher R

1 reviews | Active since Sept 2010

25 Jan 2017, 10:20

Mother DSTV account

<p>I am highly confused about my momthers dstv account i calle din earler lat week and was told that i would need omly to pay R150 for teh account until the 20 Feb when the debit order should be active on my account. now its R298 i spoke to a team leader who was excellent in what she advised me and was told that the system automatically reversed the reconnection fee . My question is how is that possible to pay almost another full subscription if its not a full month and 300.00 was already paid in Jan. Please help and i need someone to explain this madness to me. </p> <p> </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Jan 2017, 10:47
Official

Dear Christopher

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Jan 2017, 12:48
Official

Good day Christopher

As per our telephone conversation , we confirm that the billing issue has been sorted.

We'll contact you at 15:30 PM as arranged .

Regards

Girly