1 reviews | Active since Aug 2016

26 Aug 2016, 04:26

Most useless company

<p>I've been a customer for 12 years, debit order and full package for last 11 years! Overseas last week got notification on my phone to say service suspended due to arrears! This was middle of the month by the way! Contacted them upon return one hand doesn't know what the other is doing how do they operate??? Manage to get connected woke up this morning nothing again disconnected again!! Is this company for real??? I'm cancelling my whole subscription with them cannot believe the manner in the way they handle their customers, paying customers!! I am taking to Twitter as well as I don't have time to deal with their incompetence! This had better get sorted!</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Aug 2016, 05:16
Official

Dear Leah Blackburn

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Team Multichoice

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Aug 2016, 07:23
Official

Dear Mrs LH Blackburn

As per our telephonic conversation we apologies for the inconvenience caused and confirmed that your service is active and problem was resolved. Should you require any further assistance, please feel free to contact us on any of our correspondence mediums.

Regards

Nesta

Best regards,