1 reviews | Active since Oct 2016
Most ********** streaming service provider
DSTV has the most ********** customer service and their contact centre staff have a bad attitude and are unable to assist.
I have been struggling to sign in to dstv due to a technical glitch when resetting my password, their contact centre(call centre and live chat) cannot assist me.
Tried resetting myself, failed due to an expected error, tried the contact centre and guess what???? No one is able to reset the password for me and now i have to submit my id copy as if i am applying for a loan or something for me to be assisted with resetting the password. I mean dstv should tell us if they are the new home affairs.
I am utterly disgusted with their inability to assist considering i paid my account in advance.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
