MOST PATHETIC SERVICE I HAVE EVER RECEIVED

I have called 6times within this week for my extra view to be activated, WORST ****ING SERVICE I HAVE EVER RECEIVED, I have been placed on hold for More than a hour, which led me to drop the call and redial, the last call I made I spoke to AMANDA DLAMINI IN THE DBN CALL CENTRE WHO ADVISED ME SHE WILL GET A MANAGER AND GUESS WHAT I WAS PLACED ON HOLD FOR 20MINS..YOU GUYS ARE SO ****ING USELESS AS A PROVIDER AND I WILL NEVER RECOMMEND ANYONE TO USE YOUR SERVICES!!!! YOU ARE CHARGING ME FOR EXTRA VIEW BUT I'M NOT GETTING ANY SERVICE... PLEASE GET YOUR ACT TOGETHER... I AM STILL WAITING ON A CALLBACK