AN
Annamarie N

1 reviews | Active since Mar 2017

07 Mar 2017, 19:45

Most pathetic service and theft,received due to misleading adverti*****t!!!!!!!!!!!!!!!

<p>We received a phone call from Violet from Price Lock (DSTV) early in January 2017 to introduce the new DSTV scheme for the DSTV and extra view for R 949.00 per month for 2 years,however i think this is a scheme to be fruadlent.In December 2016 DSTV debited my husbands account with 3 (three) payments in one month and in January 2017 with R 2 236.00 i have stopped the debit order for reasons being DSTV is busy to ***** our money we are pensioners as it is and this big company is *****ing our money,all what we want is to be notified with the truth of the matter if this matter is not resolved in a quick matter i WILL notify the papers and local magezines and if DSTV give such service it will be better that DSTV should close there doors permanly and i think the personel are highly *********** in doing there dutys.</p> <p>Kindly note that we paid the installation fee of R 950.00 as well,however we were told numerous times that the installation is for free another misleading of adverti*****t.</p> <p>Please if any are reading this review please stay far away from DSTV or you will be next to be cheated.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Mar 2017, 19:52
Official

Dear Annamarie Neto

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Mar 2017, 15:50
Official

Good day Annamarie

Thank you for taking your time to contact us.

It is with great regret that we received your complaint regarding our service.

We have referred your feedback to our Price Lock team for further investigation.

You will be contacted directly for assistance regarding the Price Lock contract.

Kind regards

Dinah