MC
Michael C
1 reviews | Active since May 2025
04 Jul 2023, 16:59
Most pathetic company DsTV
I have been battling to reconnect my DsTV for over 2 weeks now. I tried to find out why but they could not find my account even though they agreed all was paid up. Then they found my account and said it is being escalated to be reconnected and give it 24 hours. I have been told this 3 times and sill no joy. I can understand why they are bankrupt and losing clients- they are pathetic with any type of service. They should go on a customer service course. Most pathetic company. Hope they sink and some new company takes over
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
04 Jul 2023, 17:02Hi Michael,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Jul 2023, 17:02
Official
Hi Michael,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
MC
Michael C's updateReviewer Update
04 Jul 2023, 17:15What is so difficult. I was told the account is fine, that it is just a matter of escalating and then it will be on. I am missing all the sport because of incompetence. My acc nr is *** What more must a person do!!!
MC
Michael C's update04 Jul 2023, 17:15
Reviewer Update
What is so difficult. I was told the account is fine, that it is just a matter of escalating and then it will be on. I am missing all the sport because of incompetence. My acc nr is *** What more must a person do!!!
MC
Michael C's updateReviewer Update
05 Jul 2023, 15:34even after receiving a note that they will respnd to me (On Hello Peter) no response was given.I went onlive chat again and got hold of an agent that really cares namely Tshegofatso. We spent about 45 minutes but got it resolved. He gets a 5 star from me and DSTV a minus 5. Luckily there are still people who care about service
MC
Michael C's update05 Jul 2023, 15:34
Reviewer Update
even after receiving a note that they will respnd to me (On Hello Peter) no response was given.I went onlive chat again and got hold of an agent that really cares namely Tshegofatso. We spent about 45 minutes but got it resolved. He gets a 5 star from me and DSTV a minus 5. Luckily there are still people who care about service