JF
Jacky F

1 reviews | Active since Apr 2016

12 Jul 2022, 15:44

Most hated company

Can someone please sort out this mess: Even your complaints department doesn't give a damn!!

DStv (MultiChoice)'s reply: 26 Jun 2022, 15:45

Hi Jacky,

We tried calling you but your phone rang unanswered. We apologize for the inconvenience caused, we have downgraded your package back to Compact Plus and captured the refund back to your account.

Kind regards, DStv: Hello Peter Team

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Jul 2022, 16:46
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
JF
Jacky F's update13 Jul 2022, 15:36
Reviewer Update
Nobody came back to me regarding this matter as yet.