More trouble than what it's worth

Item: DStv (MultiChoice)
Rating: 2
Author: Gavin B

Lately DSTV seems to be having more problems than what it is actually working. Today again same problem and six calls to eventually get to a agent. \Sorry we are aware of the problem"is all you get. I ask for an escalation and get told I will get called back"

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

19 Jan 2016, 07:24

Hello gavinb,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply19 Jan 2016, 07:24

Official