More DSTV woes

I have a long standing gripe with DSTV. I would like to know whether you care about your customers' experience at all?

Please respond to the following and please note that I watch DSTV (previously DSTV Now) on my laptop:

1. Time it takes after live sporting events to make highlights available. YouTube beats DSTV hands down. 2. Subtitles on Afrikaans programs that I cannot switch off. 3. Subtitles on series and movies that I cannot switch on. 4. Introductions to series that I cannot skip. 5. No information on when an event was first aired. 6. I am not able to choose the language for live sporting events on DSTV on my laptop.