AL
Angela L
1 reviews | Active since Dec 2010
25 Aug 2015, 19:03
MORE DSTV PROBLEMS
A WEEK HAS GONE BY, HAD DSTV WORKING FOR EXACTLY FOUR DAYS AND THE CATCH UP AND RECORDINGS ARE ONCE AGAIN OUT OF ORDER. NO RESPONSE FROM DSTV SINCE LAST COMPLAINT. CALL CENTRE KEEPS BLAMING NEW SYSTEM WHICH HAS BEEN INSTALLED BUT DSTV JUST CANNOT GET THIS RIGHT. POOR POOR SERVICE IS SHAMEFUL FOR SUBSCRIBERS WHO ARE CUT OFF IF THEY DO NOT PAY THEIR ACCOUNTS. HAVE TO CALL ON A WEEKLY BASIS, WASTING AIRTIME FOR THEIR PROBLEMS. NOT GOOD ENOUGH MULTICHOICE!
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Replies (1)DStv (MultiChoice)'s replyOfficial
04 Sept 2015, 15:53Hello A Lotter,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply04 Sept 2015, 15:53
Official
Hello A Lotter,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
