MK
Martin K

1 reviews | Active since Feb 2018

28 Jul 2021, 11:41

Monthly subscription increased when it was to be decreased by R95pm.

I got a call from the company saying that if I take out a 2 yr fixed contract - I would get a R95pm reduction on my account each month (down from the R939). Now looking at my account, it is higher than what it was previously; R950. I am not getting any help from DSTV. So all be warned - there is no reduction - they in fact increase your monthly subscription. I get told that I have 3 decoders. The one decoder wass switched off a very long time ago.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jul 2021, 14:29
Official
Hi  Martin Kietzmann,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team