Monthly subscription

In September I have cancel the the subscription for smartcard number *** and left with one active smartcard number *** which it was disconnected in October I made payment of R464. This month which is November I receive the reminding sms with outstanding amount of R1571.41 which i contacted the call center and pay R409 for one decoder until my account has been corrected as I am being debited for the Explora Ultra which I ordered months ago and never delivered.

Now just receive the reminding sms with outstanding amount of R539.83. (R409 + R539.83 = R948.83 for on decoder on compact)

The second decoder is of as I choose to use the my WIFI to connect to Netflix for better monthly fee but now this its unfair.

Kindly correct my account and REMOVE the EXPLORA ULTRA which I did not receive and credit my account with the months that was debit with the undelivered EXPORA ULTRA.

Hope you will find this in order and urgently attend to it.