1 reviews | Active since Jan 2016
On the 22nd of december 2015 i paid multichoie the amount of 690 which is for both my decoders, and the reconnection fee, Multichoice did not reconnent me, i called then to find out why they told me i owe R1. and odd cents, I ran outof airtime then i called again diffrent consultant told me i owe R400, i didnt make sense to me why then i called again, third consultant told me i owe 690 on top of the 690 i paid on the same day. then i requested to speak to a supervisor because i did not understand why they are giving me diffrent amounts. I spoke to a very incomptent supervisor by the name of Lecheko, he went and told me i didnt pay my subcruptin from July which is why i owe so much momey, i requested him go look back from June the amount i paid which it does not make any sense why would i watch without paying because for the months that i did not pay i was cut off. He came back i told me i owe 1016 which i need to for my decoders to be switched back on , which he could not explain how he got to that amount. And then i hanged the call on my ear.<br> This is really bad customer service that i have received from Multichoice and the consulntants are very ***********
Best regards,
Best regards,
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