VM
Virginia M
1 reviews | Active since Jul 2012
03 Sept 2015, 15:52
Monthly payments
I have paid my DSTV account today and this has been going on for over 2 years. I always do internet banking however I paid cash this month. I paid this morning and the amount is reflecting from their side hence they never reconnect the dish. I called them and I am not the account holder, my brother is not in the country. now I am unable to verify one thing, id number but I know all the details hence it is still blocked. he is not in the country and I made payment.<br> <br> I need a reconnection by tonight, ***...
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Replies (1)DStv (MultiChoice)'s replyOfficial
04 Sept 2015, 11:37Hello VRamushu,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply04 Sept 2015, 11:37
Official
Hello VRamushu,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
