Monopoly Service

DStv have hit an all time low. The self service channels on dstv.com do NOT work. It is impossible to reconnect a holiday home smartcard using either the WhatsApp, Cell or Website self service channels. Their agencies cannot reconnect unless you are present in their office, they cannot assist telephonically or via email. Their call centre was the last hope. I held on for more than 11 minutes but they were still unable to activate as their system is slow. Self service used to work. Why the heck would they attempt to fix something that worked and end up with a DISASTER.