1 reviews | Active since Oct 2016

24 Oct 2016, 13:18

Monopoly business ****s customer service

<p>Im appalled by the level of service from DStv. their billing systems are not in sync and the agents arte of no help. Ive been promised a reference number for an escalation i made and still nothing. </p> <p>The folloeing agents have not helped at all : Thandeka Vilane, Nomusa Buthelezi , Lindokuhle Zwane. This is frustrating as ive provided everything they wanted but they couldnt help me trace payment. i even sent my POP to the agents but still nothing. </p> <p>The finance guys havent gotten abck to me and so have the agents.</p> <p>I paid the guys and sent POP but still my srrvices are cut off. </p> <p>Team LEads or Supervisors please help !!!</p> <p> </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Oct 2016, 13:51
Official

Dear Thato

We are acknowledge receiving your enquiry. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team