MD
Mpho D

1 reviews | Active since Dec 2013

24 Apr 2025, 15:07

Monopoly Bullying by DSTV

On the 23rd April 2025, I called to request a discount on my profile payment and on the phone I was given a discounted price of R6500.15 on a 24 month price lock. Later I checked on the myDstv App to confirm if the changes gas been loaded as per our discussion, to my surprise the price has changed to R7541.08. I called back Dstv immediately yesterday and explained my problem and I was told that for me to cancel the so called contract I will be billed for early termination and this really annoyed me because Dstv is the one that broke the so called contract first. The so called contract was not even a day old and was has never collected even a single payment!!!! Your way of forcing money out of your customers its against the law, the National consumer protection act and the national credit act, you are forcing to indebt me as a consumer on something that I am saying I can not afford!!! Leave me on the old manual payment where I pay whenever I have money.

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