1 reviews | Active since Apr 2014
Money *******
<p>I had money taken out from bank and I did not give multichoice authorization to take money from me I have an account which I pay for by cash over the counter. It is ******* for you to take out money from my account with out my permission and the amount that was withdrawn is not even the same value as any of your packages you offer. I called the call centre and they had no idea why money was taken from me. Now thanks to your ***** up I have to wait 10 working days to get my money back. Thanks a lot!!!The only reason I provided my details to you was to see if I qualified for your exploration price lock deal which was declined.!!!</p> <p> </p> <p>Biggest ******* ever!!!!</p> <p> </p> <p>If you do respond to this please contact me via email.</p>
Dear Meshach
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Meshach
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Good day Meshach
Please accept our sincerest apologies for any inconvenience you experienced in this regards
We have escalated your concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Best regards,
Good day Meshach
Please accept our sincerest apologies for any inconvenience you experienced in this regards
We have escalated your concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Best regards,
It's a week now and no response except the generic response. customer service is pathetic!!!!
I'm still waiting for my money and an explanation.
It's a week now and no response except the generic response. customer service is pathetic!!!!
I'm still waiting for my money and an explanation.
Still no responses I have not received my money or any customer service from multichoice I demand my money back and compensation for all of the inconvenience for you ********ly taking money from my account with out my consent for no valid reason!!!!!!!!!!!!!
Still no responses I have not received my money or any customer service from multichoice I demand my money back and compensation for all of the inconvenience for you ********ly taking money from my account with out my consent for no valid reason!!!!!!!!!!!!!