NK
Nontando Khu2
1 reviews | Active since Sept 2022
25 Sept 2022, 14:37
Money taken out of my account
Hello, on the 23 of September I got an email stating that I can subscribe to Disney plus and it on them. On the 25bi did activate my Disney plus but to my surprise money was taken out of my account. A total of R119. I did send them a. Message on fb about this issue and they have a very bad attitude, treating me like im an non human, saying that the money won't be refunded because its for services, services I don't know about. This is not the first time dstv does this and im sure its robbing alot of South African out there
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
25 Sept 2022, 14:53Hi Nontando,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply25 Sept 2022, 14:53
Official
Hi Nontando,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
NK
Nontando Khu2's updateReviewer Update
25 Sept 2022, 19:45Im always charged for things I don't know dstv is robbing me, and their online consulters are rude as hell. I want every sent that I was Rob of, how can you tell me that you giving me eccess to watch disney plus for 3 month for free then charge me, and don't even want to refund me
NK
Nontando Khu2's update25 Sept 2022, 19:45
Reviewer Update
Im always charged for things I don't know dstv is robbing me, and their online consulters are rude as hell. I want every sent that I was Rob of, how can you tell me that you giving me eccess to watch disney plus for 3 month for free then charge me, and don't even want to refund me