RC
Robert C

1 reviews | Active since Apr 2011

16 Feb 2017, 15:20

Money not refunded 2 months later

<p>I ordered a box office movie in January. The money was debited from my account immediately. The movie never given. I have tried resolving this over the phone, on Facebook and through Hello Peter and to date, the money has not been refunded or credited. </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Feb 2017, 15:34
Official

Dear Robert

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Feb 2017, 16:01
Official

Good day Robert

Please accept our sincerest apologies for the inconvenience you have experienced in this regard.

We investigating your refund request.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.

Kind regards

Rupert