1 reviews | Active since Sept 2012
Money money money MONEY
<p>I have been in contact with DSTV on mulitple occassions. I am a cash paying client, paying on time on a monthly basis, yet my bank account is being debited on a monthly basis and returning as unpaid. Additional penalty fees are added to my DSTV account, such as reconnection fees etc and my bank account is accumulating in the negative?? I have to spend countless minutes on the phone with the *********** DSTV consultants. I am paying for these calls made to their offices. Why should I have to pay when they are messing up not only my DSTV account, but also my bank account as well as my airtime. I expect this matter to be resolved, as it is costing me money which your company is CLEARLY not interested in reimbursing. This platform of complaining is but just one that I will be utilizing. I will also invite other customers with similar issues to also voice them. I trust that DSTV will offer a favourable solution to this problem?</p>
Dear Renatta
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Renatta
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
