AK
Abdullah K

1 reviews | Active since Nov 2015

09 Dec 2016, 11:10

Money making scheme

<p>I laid a complaint yesterday and yet I got no feedback from them. Every month since we had Dstv our services gets disconnected evan when we making payments. Last month we made payment and evan though they say they never received the payment we never pursued it and left it. We yhen made payment according to the amount that they gave us and now they saying we must still pay another R500 to get our services back on again. This is extremely bad service and it is a money making scheme and their call centre agents are a bunch of brain dead individuals that does not want to listen to the customer but to what thier small brains are telling them. its been 3days and nothing is happening at all. </p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Dec 2016, 11:36
Official

Dear Abdullah

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Dec 2016, 15:45
Official

Hi Abdullah

Reference is made to our telephone conversation, services has been restored.

We'll contact you on 15/11/2016 regarding billing / debit order.

Thank you

Girly

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Dec 2016, 15:52
Official

Hi Abdullah

Reference is made to our telephone conversation, services has been restored.

We'll contact you on 15/11/2016 regarding billing / debit order.

Thank you

Girly

Best regards,