ML
Manuela L

1 reviews | Active since Mar 2015

03 Dec 2015, 07:04

MNET TERRESTRIAL SIGNAL BAD

for the last few days, the signal on Mnet Terrestrial has been bad, always trying to connect, from about 15H00 and it eventually comes back to normal at around 20h30. this issue seems to occur every few months and I do not bother to call them, as there are always excuses, could be my TV aerial, connections, which is a lot of BS.<br> <br> this can go on for about 2 weeks, and the all of the sudden it comes right for months again. Are Multichoice ever going to give us satisfactory answers to this. there are still a large amount of people with mnet decoders, as 1. they cannot afford DSTV and 2. bad thunder storms in the area affect the DSTV signal. all I want is this to checked in the area we are in - Oakdene, South of Johannesburg

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Dec 2015, 14:44
Official
Hello manidl,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team