eM
ettienne M

1 reviews | Active since Oct 2015

24 Nov 2016, 19:50

Mnet is muted again

<p> ref ********** 7/I43 </p> <p>Too many times to mention I have no sound on my mnet decoder.Everytime I called I get told that the problem is been escalated . That does not help me with the problem at hand.</p> <p>I pay my full instalment at the end of the month and that includes mnet with sound every day. So the question is now if my instalments is going to be pro rata for the days I do not have sound ?</p>

0
Replies (5)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Nov 2016, 08:22
Official

Dear Ettienne

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Nov 2016, 11:36
Official

Good day Ettienne

We see that you have duplicated your query.

Kindly expect feedback as previously advised.

Thank you for taking the time to contact us.

Best regards

Dinah

Best regards,

eM
ettienne M's update25 Nov 2016, 14:50
Reviewer Update

Dinah can you please forward me you email address

eM
ettienne M's update30 Nov 2016, 14:26
Reviewer Update

6 days later and still no feedback and my mnet is muted again today

eM
ettienne M's update14 Dec 2016, 09:20
Reviewer Update

Why promise any feedback and the nothing