1 reviews | Active since Apr 2017

27 Apr 2017, 11:11

Mnet dstv service sucks

<p>We've been struggling with mnet viewing since March last year..long story short..we migrate our decoder yesterday as soon as the installers left there was no picture just a snowy screen..been with mnet on phn for more than half hr without success We phn installers they can only come check it out tomorrow! How frustrating is that? What do we do to get some help...</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Apr 2017, 11:22
Official

Dear Debbie van der Westhuizen

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Apr 2017, 14:11
Official

Good day Debbie

We understand your frustration and we really apologise for the inconvenience this has caused.

We have forwarded the query to our technicians, they will attend to this urgently.

We'll follow up with the team and provide you with feedback.

Warm regards

Girly