mnet disconnected. account in credit. decoder not

Item: DStv (MultiChoice)
Rating: 2
Author: Amanda P

I phoned call centre was informed that my account was in credit. Also informed that decoder was not connected to account. After an hour holding on at call centre. Was informed it was a technical fault. Still cannot watch mnet.

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Replies (1)

DStv (MultiChoice)'s replyOfficial

16 Sept 2015, 09:29

Hello Amandapeche,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply16 Sept 2015, 09:29

Official