CM
Colin M

1 reviews | Active since Jan 2017

05 Mar 2018, 23:21

MNET Digital cut over

MNet / DSTV is doing an upgrade to digital, I got a call a month ago telling me an installer would contact me to upgrade my system. It is now a month later five calls to mnet, five promises that someone would contact me-- NO ONE has contacted me. I called ********** . Friday last week I was promised someone would call me Saturday, Monday I'm told no I must wait another 5 working days. I see warnings on my Mnet I am going to be cut off MNET just cannot get it right

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Mar 2018, 08:18
Official

Dear Colin Morris

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Mar 2018, 17:33
Official

Good day Colin

Thank you for taking my call today.

As discussed, your query has been referred to the technical team.

This is to get an installer allocated to you.

I apologise for the delayed response and all the inconvenience caused.

Kind regards

Dinah

Best regards,