SK
Shamier K

1 reviews | Active since Feb 2015

06 Feb 2015, 12:20

MNET ANOLOGUE FORCED TO UPGRADE TO DSTV PREMUIM

in short ..<br> I submitted request for a change of ownership of an analogue mnet decoder as my current one no longer works as advised by your consultant's .Four days after submitting I had no feedback and called to find out what the status is. I was told they cannot activate the decoder as the system does not allow it and analogues is being discontinued. If I want MNET I must get dstv premium package if not tough luck. So what about the other thousands of people that still have mnet analogue? are you just going to switch it off and expect people that's been customers for years to upgrade to dstv premium which cost double of what they currently paying for mnet. <br> ***.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Feb 2015, 08:14
Official
Hello shakhanin,

It shows on our records that the matter has been resolved. Apologies for the inconvenience this has caused.

Warm Regards

Girly