Mistreatment of clients

I'm really not happy with your service so last month on the app it showed I'm owing R1577, I called them they dropped the call on me twice, they can't explain why I need to pay that much. Tried the 3rd time and they told me that R829 was reversed from my bank yesterday 22/07/2021.

So I ask my subscription with you is for R644 and that's how much you deducted last month. So how is it possible that I would reverse R829 that was never deducted in the 1st place. Their service is horrible, csn anyone advice me on how to cancel that price lock thing.

So they eventually fixed and reconnected my services. On the 27th July I then payed R692 which is my normal subscription that we agreed on. Now on Sunday my services where disconnected once again, chalked in they apologized and fixed it. Now again this morning I'm disconnected

After endless hours of calling and running around sending statements my services are still getting disconnected. Now I'm convinced DStv is a ****. Called the call center they can't assist me, asked for a manager I can talk to they say no one is available to assist.