FX
Fezi X
1 reviews | Active since Oct 2017
04 Sept 2018, 15:20
Missing Payment
Bad Service. I made a payment on my DSTV account on the 1/09/2018 R940.00. They are telling me the account is due for payment. I e-mailed them my proof of payment. Till now the payment has not been found & no one is getting back to me. I'm the one that must call & e-mail them to request for feedback. They are soo quick to disconnect client clients services but they take years in finding payments. Where did my money go to as I used the correct account number & reference number.. Hello Peter, please Help me!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
05 Sept 2018, 13:39Dear Fezi Xipu,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Sept 2018, 13:39
Official
Dear Fezi Xipu,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
05 Sept 2018, 15:20Dear Fezi Xipu
Thank you for taking my call.
As discussed, your payment of R940.00 reflected on our end on 04 September 2018.
We apologise again for the inconvenience caused.
Kind regards
Lungelo Mathela
Best regards,
DStv (MultiChoice)'s reply05 Sept 2018, 15:20
Official
Dear Fezi Xipu
Thank you for taking my call.
As discussed, your payment of R940.00 reflected on our end on 04 September 2018.
We apologise again for the inconvenience caused.
Kind regards
Lungelo Mathela
Best regards,