DK
Delia K
1 reviews | Active since Nov 2011
15 Mar 2015, 15:59
misrepresentation
I also had a call from on air TV I wish to report them as they also masqueraded as dstv telling me I can upgrade my decoder to explora I now wish to cancel the offer which I will do on Monday I think dstv should put a stop to their name being used by these people they even had my dstv invoice number I strongly object to this! Why are my details being shared?!<br>
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Replies (1)
DStv (MultiChoice)'s replyOfficial
16 Mar 2015, 09:39Hello delia_kroll,
We do apologies for the inconvenience you experienced in this regard. We have escalated your complaint to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard. We have escalated your complaint to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply16 Mar 2015, 09:39
Official
Hello delia_kroll,
We do apologies for the inconvenience you experienced in this regard. We have escalated your complaint to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard. We have escalated your complaint to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,