Misrepresentation

😡😡😡😡😡😡in March I write a review on Multichoice regarding aunthatised upgrades and eventually I received aassistance from Michelle from Multichoice and at that time I was expected to to pay the discount premium on compact clients including the disconnection fee which I I disputed as my services was disconnected due to the unauthorized upgrades and Michelle ageeed to waive the connection fee so because it was midmonth around the 15th I decided to wait for my pay date which is on the 2nd of everything month then on the 29th I received a call from Multichoice( *** at 09:am)and I was given the opportunity to reconnect my subscription because they have noticed that I've been disconnected for some time with no installation fees included and I asked the consultant that because my payment date is on the 2nd of everything month will it not have any affected should I connect and make payments before the 2nd and I was advised that it wont affect me in any way .

How ever I did not continue with the reconnecting because the consultant couldn't not see the discount on my subscription that was implemented on the 27th of January. I made a payment of R380 on the 31st of March bearing in mind that I was adviced payments before the 2nd will not affect me in anyway,however my subscription has been disconnected for reasons that are unclear to me because I called in today and I spoke to Mpiloenhle Nkosi but what she told me is a misrepresentation from what Michelle and the other agent told me .

I AM GATVOL WITH MULTICHOICE AND THEIR UNTRAINED STAFF😡😡😡😡😡😡