sC
soraya C
1 reviews | Active since Sept 2012
13 Dec 2020, 18:28
Misled by sales agent
I have been waiting for dstv to listen to a sales call where the agent said that Netflix subscription was included in monthly premium. I have been waiting weeks for feedback my number is ***
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
13 Dec 2020, 18:43Hi Soraya,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply13 Dec 2020, 18:43
Official
Hi Soraya,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
14 Dec 2020, 16:28 Hi Soraya,
As per our telephonic conversation, we have escalated your query and request for compensation to the relevant department for a resolution.
Once we receive feedback, we will advise accordingly.
Kind regards
DStv: Hello Peter Team
As per our telephonic conversation, we have escalated your query and request for compensation to the relevant department for a resolution.
Once we receive feedback, we will advise accordingly.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 Dec 2020, 16:28
Official
Hi Soraya,
As per our telephonic conversation, we have escalated your query and request for compensation to the relevant department for a resolution.
Once we receive feedback, we will advise accordingly.
Kind regards
DStv: Hello Peter Team
As per our telephonic conversation, we have escalated your query and request for compensation to the relevant department for a resolution.
Once we receive feedback, we will advise accordingly.
Kind regards
DStv: Hello Peter Team
Best regards,
sC
soraya C's updateReviewer Update
14 Dec 2020, 16:38Thank u I will wait for feedback hope it doesn't take as long as it did for u to call me
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soraya C's update14 Dec 2020, 16:38
Reviewer Update
Thank u I will wait for feedback hope it doesn't take as long as it did for u to call me