KH
Keamo H
1 reviews | Active since Feb 2014
27 Apr 2015, 08:16
misled
I was misled by a dstv consultant with regards to my reconnection amount that I had to pay and the package I had requested. now I am receiving messages about outstanding balances that I need to pay which where never explained to me initially. I am highly annoyed that I am now forced to pay things that I was not made aware of by the consultant. she should be liable for these as she did not do her job properly and I was misled about my package.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
27 Apr 2015, 10:08Hello Khoeane,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We confirm that we have done the necessary adjustment on your account to reflect the correct amount due for payment on the 28 April 2015.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We confirm that we have done the necessary adjustment on your account to reflect the correct amount due for payment on the 28 April 2015.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply27 Apr 2015, 10:08
Official
Hello Khoeane,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We confirm that we have done the necessary adjustment on your account to reflect the correct amount due for payment on the 28 April 2015.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
We confirm that we have done the necessary adjustment on your account to reflect the correct amount due for payment on the 28 April 2015.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us
Regards
Rupert
Best regards,