PD
Precious D
1 reviews | Active since Apr 2019
19 Apr 2020, 12:14
Misleading packages
Dstv is misleading clients. what they are showing on their packages and what they offer is totally different. I'm trying to play channel that is included on package and it's says it's not available in this country. I called dstv n they're saying it was only included on the package up to the 17 April n they never mentioned it before. How can they include channels for lockdown n not say it's only for lockdown purposes.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
19 Apr 2020, 12:19 Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply19 Apr 2020, 12:19
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
19 Apr 2020, 14:19Hi Precious D,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
As per our telephonic conversation, please be advised Mzansi Magic is not part of the Compact package.
Kind regards
DStv Help team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
As per our telephonic conversation, please be advised Mzansi Magic is not part of the Compact package.
Kind regards
DStv Help team
Best regards,
DStv (MultiChoice)'s reply19 Apr 2020, 14:19
Official
Hi Precious D,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
As per our telephonic conversation, please be advised Mzansi Magic is not part of the Compact package.
Kind regards
DStv Help team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
As per our telephonic conversation, please be advised Mzansi Magic is not part of the Compact package.
Kind regards
DStv Help team
Best regards,
PD
Why did you guys advertise the channel if it is not included in the package.
What you guys are doing to your clients is wrong" False advertising".
Please see to it that we are assisted in this matter.
Regards
Precious D's updateReviewer Update
19 Apr 2020, 15:50Why did you guys advertise the channel if it is not included in the package.
What you guys are doing to your clients is wrong" False advertising".
Please see to it that we are assisted in this matter.
Regards
PD
Precious D's update19 Apr 2020, 15:50
Reviewer Update
Why did you guys advertise the channel if it is not included in the package.
What you guys are doing to your clients is wrong" False advertising".
Please see to it that we are assisted in this matter.
Regards