Misleading information and cancelation without consulting customers

Multichoice are testing my patience this month and I not happy with the incompetence they canceled my trusted home and I didn't request it. I am at work and have to take my time to call thee. They sent me a message about Disney plus free 3 month subscription on them and they charged me for it. I Had to buy data because they didn't load my monthly allocation. I am really upset because I pay for a service that