Misleading Information

Good day I would like to log a complain. I received and sms in October that I can add showmax for less then R50. I activated in not knowing that it depends on the package you have that will confirm which amount you will have to pay and that was explained to me today when I called your customer care. They confirmed that I was charged R99 .

My dstv was disconnected because of a service that I thought would serve a purpose for me instead I am been overcharged . I find this information misleading as I am a pensioner and dont have the amount to pay the outstanding amount of R178.00,which includes a reconnection fee.

I will take this matter further if I dont get reinbursed for the service that was misleading to me.