Misleading home Internet

Poor after service never available to answer calls when they eventually do. They wanna dictate to their clients.

Home Internet they use faks adverti*****t to get clients. When we want to cancel due to never available Internet in told I have to pay for 12monts while their advert reads Month on month. Mr Gerald Baloi the head of home Internet please provide your mall kiosk with correct banners that clearly define the type of service you offer and render a service that works.

I have taken out my home Internet on the 6 September 2023 till today I have never received any internet for Multichoice my router is still with the shop I got it from.

Am I expected to pay for the full amount? I would have called d to enquire of this but your after sales service its either drop the phone or never answered calls.

Please get someone to call be as I plan to reverse my debit order and I know you will be quick to black list me.