Misleading customers

DSTV is misleading and reaping off their customers. I received a 3months offer sms. A month later when it’s their annual increase, I’m told the offer is conveniently ended without informing the customer. My service was disrupted for the whole month and charged reconnection fees every time I contacted the call centre. I overpaid them, requested a refund, 5days later still have not received my money. Your service it’s pathetic!!!