Misleading bad service

I am miss led by DSTV. My account was disconnected and I sent a chat to DSTV this morning after a an hour late I spoke to Zintle. I wanted to know my account balance to be reconnect. She told me I have to pay R124. My question was if I pay this R124 when am I supposed to pay again is it the 02nd of next month because my subscription is due on the 2nd. She confirmed yed it will be next month. Jikijiki now I have to pay R300 when I arrive at home. What nonsense is this. Please get your act together and contact me. Look in my chats today asseblief. I'll go to Twitter after this and Facebook