JH
JAJ H

1 reviews | Active since May 2014

27 Mar 2017, 14:25

Misleading advertising

<p>multichoice is currently running a TV ad stating: bring in your decoder and smartcard and exchange it for an Explora for R999,</p> <p>Yet when attemting to do exchange the comment by the Multichoice centre is Only valid for PVR recorders.</p> <p>Surely this is misleading advertising?</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Mar 2017, 15:28
Official

Dear Hoffie Hoffmann

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Mar 2017, 10:16
Official

Good day Mr Hoffmann

Thank you for taking your time to contact us.

As indicated on our website, we only swap the SD PVR decoder for Explora at R999.00. The main reason is that we can no longer repair these decoders as the parts are no longer available.

For more information, please refer to the link provided http://campaigns.dstv.com/explora/sd-pvr-trade-in/ where there's options available for you.

Please feel free to contact us should you need any assistance.

Best regards

Dinah

Best regards,