Misleading

I've been calling your call center for assistance and been told managers are not available to assist since your professional agent's cannot.

I got earlier this year an email advising if I pay my subscription on time IL get one month free. Which that month is now June since I called last month to confirm and was told on the recording lines I should not pay on the 29th of June as it's my free month then I will start to pay again on 29th July. This was also sent via email with a reference "754384"

Now my channels are not paying and your agents are telling me all kind of excuses which when I tell them facts and that I have everything on emails from your Help Desk, they say nothing.

This is really frustrating because I'm told lies by your professionals as the agreement is not taking place. My number ***.

Please get back to me ASAP. Rebecca Dikgale and Portia Aphane your employees who I spoke to and re-confirmed this month is free.