Misleading, ******, ****

Do not bother using those points to purchase vouchers from DSTV it’s a lie they are misleading you, I bought a voucher two times first time it didn’t not work, I tried using it online and at kfc store, and now I bought Woolworths vouchers never received I sent a message I was told it’s been escalated it’s been over a week now I provided all the information nothing, no feedback when I followed up I was told they are sorry, refusing to give back the points, such ****s