Mislead on promotion

Good Day

Just a very ****ed off customer, Dstv has once again mislead me into reconnecting.. I've canceled my membership awhile ago . Recently I have been receiving numerous calls from the dstv call center to reconnect, they came through with an offer that if I reconnect for the next 3 months my subscription will be halfed. After a day or two I decided to go ahead and join . After the consultant contacted me, gave me all the benefits of the plans but not telling me that if you paying a day late then the plan falls away within the 3 months period . Since I'm a cash payer it's juat more convenient for me and less debit orders . So I was not under the impression that if I'm a day late the plan would cancel . Now I receive a message to pay dstv the full subscription fee , and when I called in the sales department and manager Charlize becomes defensive as if I should of known, I have asked for yourl to keep me on the discounted rate which yourl couldn't do so it lead me to cancel my subscription anther customer lost . In future train yourls consultants not to push for the sale but to also be honest alteast. If the offer was explained correctly i wouldn't have to be here . if I had known it's going to fall away obviously I would of taken the time to do the payment within the time frame .