Misinformed & HORRIBLE customer service!!!

Called DSTV on the 03/10/2015 due to an error message. Spoke to consultant & message was cleared as there was an error on their side. 10/10/2015 , another error message & I called the call center again...only to be told that it was an error & the account was not in arrears, which made perfect sense as I knew that the account was not in arrears. Called them again on the 11th as there was ANOTHER error message. I was told that there was an amount of R 168 outstanding on the account & that my services would be re-connected once I paid. All of a sudden , I owe R400, & a consultant by the name of Kagiso said that if I paid R 200 of that amount, they would reconnect my services. Paid & the balance was apparently added to my debit order to go off at the end of the month. On the 16th October , my account is suspended again. I call the call center & demand to speak to a supervisor, I'm advised that the previous consultants were all wrong in the information that they gave me. They were rude & didn't want to listen to me. She promised to call but never did. After speaking to yet another consultant who confirmed amounts are reflecting & services reconnected. 21/10/2015 - Account suspended???