MN
Ms N
1 reviews | Active since May 2022
06 Aug 2024, 17:10
Misinformation on account payment.
I paid my account from Standard Bank to their Standard Bank account on 5 August 2024. They cut me today, 6 August, 2024. When I followed up I was told only then that it takes 5 working days to clear! WHY IS THIS NOT STATED BEFORE PAYMENT IS MADE??????????
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
06 Aug 2024, 17:36Hi Siphathisiwe ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply06 Aug 2024, 17:36
Official
Hi Siphathisiwe ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
MN
Ms N's updateReviewer Update
06 Aug 2024, 18:13DStv: Hello Peter Team,
How long will it take for this to be rectified?
How long will it take for this to be rectified?
MN
Ms N's update06 Aug 2024, 18:13
Reviewer Update
DStv: Hello Peter Team,
How long will it take for this to be rectified?
How long will it take for this to be rectified?
MN
Ms N's updateReviewer Update
07 Aug 2024, 11:05DSTV, you continue to disappoint and frustrate!
How can a Standard Bank to Standard Bank payment take 5 working days to clear? This is frustrating because NOWHERE on your website does it state this is the time it takes. Please reconnect otherwise you will lose another customer!
How can a Standard Bank to Standard Bank payment take 5 working days to clear? This is frustrating because NOWHERE on your website does it state this is the time it takes. Please reconnect otherwise you will lose another customer!
MN
Ms N's update07 Aug 2024, 11:05
Reviewer Update
DSTV, you continue to disappoint and frustrate!
How can a Standard Bank to Standard Bank payment take 5 working days to clear? This is frustrating because NOWHERE on your website does it state this is the time it takes. Please reconnect otherwise you will lose another customer!
How can a Standard Bank to Standard Bank payment take 5 working days to clear? This is frustrating because NOWHERE on your website does it state this is the time it takes. Please reconnect otherwise you will lose another customer!