Misinformation gone BAD

Item: DStv (MultiChoice)
Rating: 1
Author: Mosioa Patzozo Thato Mokoena

I have a problem that I am facing with my account because of misinformation from one of the consultants, and I called in, I was promised to be called within 24hours which that did not happen.

My channels have been blocked and cannot use my TV because of this. This is inconveniencing us as clients

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

06 Mar 2021, 20:07

Hi Mosioa,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply06 Mar 2021, 20:07

Official

Hi Mosioa,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

MPTM

Mosioa Patzozo Thato Mokoena's updateReviewer Update

09 Mar 2021, 14:38

Dear MultiChoice

Thank you very much for resolving my complaint.

I was talking with Zinhle Gumede yesterday, and she was so helpful over the call, patient till I saw that my quiry was resolved.

I'll give her a 9 for now for the service she provided.

MPTM

Mosioa Patzozo Thato Mokoena's update09 Mar 2021, 14:38

Reviewer Update